It is refreshing to work with such a knowledgeable and solution orientated company who demonstrate t... view more >

The service that we have received from CDS Security & Fire has been first rate. They have really tak... view more >

In early 2011 CDS Security installed, and have since maintained, the SALTO Access Control systems at... view more >

Latest News

CDS Macmillan Coffee Morning a Great Success! #coffeemorning

Our Macmillan Coffee Morning was a great success! Thank you to everyon... view more >

Intruder Alarm Systems - ACPO Policy Changes 2006

NEW POLICE RESPONSE POLICY (FROM 1ST APRIL 2006) ACPO (Association of... view more >

Intruder Alarm Systems - EN50131

From 1st October 2005 New European Standards for Intruder Alarms repla... view more >

Home Security

Since CDS Security & Fire was formed in 1986 we have always advised people to keep their house alarm as simple and easy to use as possible.

We have always recognised that you, as our customer, have a choice not only in who installs your system but who will maintain and service your system in years to come.

Since inception, company policy has been to provide customers with expert advice, professional installations and a consistent after-sales/Maintenance service. This policy has gained CDS a very loyal and satisfied customer base. (Over 75% of our work is initiated following referrals from existing clients/customers.)

Geographically we cover the North East of England, including County Durham, Sunderland, Newcastle, Northumberland, Tyne & Wear, Cleveland, Stockton, Middlesbrough and North Yorkshire.

We are very fortunate to have a committed workforce (virtually nil turnover) who take great pride in their work and our company. 95% of our employees have been with us from leaving school/college. Technicians now undertake an extensive college based 3 year advanced modern apprenticeship, including NVQ’s and City Guilds qualifications covering our full range of disciplines.

All residential alarm systems come with 12 months maintenance and servicing - In the 12th month our engineers return and test your system thoroughly (we send you an appointment card 6 weeks in advance, just contact us if you need to rearrange the date/time etc). For signalled / monitored systems we have to test the equipment 6 monthly.

We provide service cover 24hour x 365days per year, (this is included in all our maintenance contracts)

We have to respond to any emergency call within 4 hours.

In fact, it is rare that any customer has to wait longer than 90mins to arrive.

Out of hours calls are taken by our UK Based call centre, who immediately contact our on call service engineers. Our service engineer will usually telephone you to let you know his arrival time and discuss the problem with you.   

For advice, assistance or a free quotation, please Contact Us on 0191 384 0079.

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CDS Security & Fire, Units 8-10, Dragonville Industrial Park, Gilesgate, Durham, DH1 2XH, | Company No.: 2621153 | VAT No.: 92757458

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