Domestic
For over 30 years, CDS Security & Fire have been chosen and trusted by thousands of homeowners and businesses in the North East for our expertise, dedication to customer satisfaction, and our product knowledge.
Protecting your family, your home and your belongings safe and secure is your highest priority and that’s why we take our home security and fire solutions seriously, to give you peace of mind.
Our fully customisable and scalable range of solutions means we can provide a tailor-made system that will meet your needs and expectations and help to keep you safe and secure.
At CDS Security & Fire we believe that our success to date is attributable to our dedicated engineers and office staff. Their/our after sales care have enabled our company to achieve steady organic growth by ensuring our customers continue to employ us.
We are committed to providing the very best after-sales support, whether we install the system or take over an existing system from another provider.
This policy has gained CDS a very loyal and satisfied customer base. (Over 75% of our work is initiated following referrals from existing clients/customers.)
We offer a range of systems and our wired to wireless solutions will cater for any house type and installation needs. Whether the house has just been decorated and needs an unobtrusive wireless installation, or whether a new-build; our systems can cater for it.
We offer a number of security and life safety devices which can be added to your home; these include intruder detection and burglar alarm systems, smoke detection sensors, intercoms and CCTV systems.
In the digital age we continue to demand products and services which are more aligned with our lifestyle; products which allow us to stay connected all the time; systems can be connected and accessed using specific Manufacturer Apps, a simple and convenient way to set and unset the intruder alarm system, allow access to your home, record and see who is at your home and check the system status.
With our smartphone connectivity from anywhere in the world, you can rest assured your home and property is safe, even when you aren’t at home.
As an NSI (National Security Inspectorate) Gold Accredited Company for Intruder Alarms, CCTV Systems, Access Control and Fire Alarm Systems. Our Quality Management System is accredited to BS EN ISO 9001:2015 and we are listed by Durham, Northumbria, Cleveland and North Yorkshire Police.
NSI approval is a highly respected and trusted hallmark in the security and fire sectors, demonstrating technical expertise and a reassuring quality of service; we have held this prestigious quality assurance accreditation from 1989 and our accreditation proves our Company is;
Technically Competent & Experienced – working to relevant standards and NSI codes of practice, with managers having relevant technical and engineering experience
Professional – operating a Quality Management System to ISO 9001
Trusted & Reputable – directors have the relevant business experience and all staff with access to sensitive information are security screened to highest standards.
Our NSI (National Security Inspectorate) GOLD Accreditation requires a maximum response time of 4 hours for an emergency call-out. However, 97% of all our emergency service calls (out of hours) are responded to within 1 hour and repaired on first visit.
We have a true 24-hr call-out facility 365 days a year, 7 days per week for all of our systems in the North East (Durham, Newcastle, Northumberland, Tyne & Wear, Cleveland and North Yorkshire Area).
